# Hands on the client. Line still open.

Wet polish and a ringing phone do not mix. Beside takes the booking, blocks the scam spam, and lets you finish the set.

Beside answers nail salon calls during services, books the next set, and filters scam calls. PodivaNYC uses it so clients reach the shop mid-service.


## How it works

### Book the set without ruining this one

Service, length, and fill versus new set. The receptionist only offers times the chair is actually free.

### Filter the scam flood

Nail shops get a lot of junk. Unknown numbers get a live conversation that can hang up on a robocall without you touching the phone.

### Keep regulars on a rhythm

The last fill date is on the contact. A quiet regular gets a text, not a lost chair three weeks later.

## FAQ

### Can it tell a fill from a new set?

Yes, if you put that question in the playbook. Duration and price follow the service you map.

### What about people who only text?

The AI can handle SMS on the Beside line as well as calls. Instagram DMs stay in Instagram.

### Will it take a deposit?

It can explain the policy and text a pay link you already use. Beside is not a nail-specific POS.

### Do solo techs use this or only shops?

Solos need it more. There is no front desk. The chair is the whole business.

### Is this the same page as hair salons?

No. Hair is a different chair, different scam pattern, different story. Nail techs have their own page on purpose.

- HTML: https://www.beside.com/industries/nail-salons
- [llms.txt](https://www.beside.com/llms.txt)
- [Beside developer resources](https://www.beside.com/developers)