If sales are part of your work, conversations are everything.
They happen over voice calls, text messages, quick chats, and unexpected interruptions throughout the day. A new lead calls while you are driving. A prospect texts during another meeting. A voicemail comes in with no context. By the time you respond, the moment is gone.
This is where conversational AI starts to matter, especially for people who are not technical and do not want a complex AI platform.
Conversational AI is not just chatbots on a website or enterprise contact center software. At its core, conversational AI uses artificial intelligence, natural language processing, natural language understanding, and machine learning to help you respond, capture intent, and manage conversations in real time.
Beside is built for that exact reality. It brings conversational AI, AI agents, and virtual assistants into everyday sales conversations without forcing you to learn new systems.
The Real Problem With Sales Conversations Today
Conversations Do Not Wait For You
Sales conversations happen in real time. Voice calls ring when you are busy. Text messages arrive while you are focused on something else. Chat and voice interactions demand immediate attention.
When you miss a call or do not respond quickly, engagement drops. Customer experience suffers. Customer satisfaction drops quietly, without you ever knowing why.
Human agents cannot be available 24/7. That gap is where conversational AI and AI agents step in.
Memory Is Not A Workflow
After a sales call, details fade fast. Intent gets fuzzy. Context disappears. Follow ups turn into guesswork.
Without automation or AI powered summaries, sales workflows break down. This is not an enterprise problem. It is a human one.
What Conversational AI Actually Means In Sales
Conversational AI refers to AI systems that can interact with people using voice, text, and chat in a natural way.
It combines:
- Artificial intelligence
- Natural language processing and NLP
- Natural language understanding
- Speech recognition and text to speech
- Machine learning and data
The goal is simple. Help businesses respond, interact, and capture conversations automatically while still feeling human and personalized.
Good conversational AI does not replace human agents. It supports them.
How Beside Uses Conversational AI In Real Life
Beside is an AI powered business phone designed for sales conversations, not contact centers.
It acts as an AI platform that combines voice, text, chat, AI agents, and virtual assistants in one place.
One Business Phone For Voice, Text, And Chat
Beside gives you a second business phone inside one app. Calls, text messages, chats, and conversations stay together.
This matters for conversational AI because context matters. When conversations are split across tools, AI systems lose intent and personalization.
With Beside, conversational AI understands the full interaction history.
Learn more at https://www.beside.com/.
AI Agents That Handle Conversations In Real Time
When you cannot answer a call, Beside’s AI agent responds in real time.
This is not a basic bot or scripted chatbot. It listens, asks questions, and captures intent using natural language processing and NLP.
For example, a caller asks about pricing or availability. The AI agent responds, gathers details, and logs the interaction instead of sending them away.
This improves engagement and customer experience without sounding robotic.
Call Summaries And Transcriptions Powered By AI
After every voice interaction, Beside creates automated call summaries and full transcriptions.
This is where generative AI and machine learning help most. You see what was said, what the intent was, and what needs a response.
Sales follow ups become easier because you are not relying on memory.
Voice Memos With AI Summaries
Sales ideas do not wait. You record a quick voice memo. Beside transcribes it using speech recognition and summarizes it automatically.
Instead of losing the thought, it becomes part of your workflow.
Integrations That Support Existing Workflows
Beside connects with other AI tools, CRMs, and systems using native integrations and Zapier.
This allows conversational AI data to move where you already work, without turning Beside into a heavy enterprise AI solution.
Explore integrations at https://www.beside.com/integrations
Sales Use Cases For Conversational AI
Consultants And Solo Professionals
A prospect calls while you are on another call. Beside’s AI agent responds, captures the conversation, and logs intent.
Later, you review the summary and respond with context. Engagement stays high.
Real Estate Agents
A buyer calls during a showing. The AI powered virtual assistant handles the voice interaction and records what they want.
You follow up later knowing exactly what was discussed.
Service Based Businesses
You are with a client. A new lead calls. Beside answers, captures the interaction, and keeps the conversation alive.
No missed opportunities. Better customer experience.
Why Beside Feels Different From Chatbots And Enterprise AI
Most chatbots and AI chatbots are built for website chat, not voice conversations.
Enterprise contact center AI platforms are built for large teams, not individuals.
Beside focuses on conversations first. Voice, text, chat, and real time interactions are handled in a way that supports human agents instead of replacing them.
It is conversational AI built for humans, not dashboards.
Pricing, Availability, And Getting Started
Beside offers a Starter plan at $29.99 per month with a 7 day free trial on mobile. Annual pricing is also available. Always check current plans at https://www.beside.com/pricing and the Help Center pricing page.
Beside is available on iOS, Android in public beta, and macOS desktop. Mobile is available in the U.S. and Canada. Desktop is available worldwide.
Download options are at https://www.beside.com/download
Conversational AI works best when it blends into real conversations.
Beside uses AI agents, virtual assistants, natural language processing, and automation to help sales conversations continue even when you are busy.
You stay human. The AI handles the gaps.
Try Beside Free For 7 Days
FAQ
What Is Conversational AI In Sales?
Conversational AI uses artificial intelligence, NLP, and machine learning to manage sales conversations across voice, text, and chat in real time.
Is Beside A Chatbot?
Beside is more than a chatbot. It combines AI agents, voice assistants, text, and chat into one AI powered business phone.
Does Conversational AI Replace Human Agents?
No. Conversational AI supports human agents by handling conversations when they are unavailable and preserving context.
How Does Beside Understand Intent?
Beside uses natural language understanding, NLP, and machine learning to identify intent and summarize interactions.
Is Beside Built For Enterprise Contact Centers?
No. Beside is designed for individuals and small teams, not large enterprise contact center environments.
How Much Does Beside Cost?
The Starter plan is $29.99 per month with a 7 day free trial on mobile. Pricing details are always available at https://www.beside.com/pricing.