Odoo + Beside: Sync calls and notes across Odoo CRM, Contacts, and Helpdesk
Why integrate Odoo with Beside
One stream of truth across modules.
How it works
Events for calls, voicemails, voice memos, voice notes, and texts map to Odoo Contacts and CRM. New people are added automatically as contacts. Known callers are recognized and their records are enriched. Voicemails can create Helpdesk tickets.
Features
- AI notes and transcripts on Contacts and Opportunities
- Create Helpdesk tickets from voicemails
- Recognize and enrich returning callers automatically
- Consistent updates after each interaction
Odoo
odoo.com
Only available on iOS and Android.
Enhances
AI Receptionist
AI Notes
Categories
CRM
Operations
Contact Management
