AI Answering Service

After hours covered. Jobs still booked.

A 24/7 answering service that sounds like your business, not a call center. Nights, weekends, and overflow get a live conversation and a booking, not a message slip.

Saturday night: the line still answers and books Monday morning.

How it works

01

Coverage, not a queue

Callers reach your business the moment they dial. No hold music, no overnight operator reading a script, no faxed message in the morning.

02

After hours still convert

Evenings and weekends are when homeowners actually call. Beside takes the details, offers the next open time, and texts the confirmation.

03

Overflow during the day

When your team is already on a job, the next call does not roll to voicemail. Storm days stop leaking work.

I went from writing about $40,000 in new written premium to about $120,000 overnight, just by myself.

Tim Curts, CEO of TWFG Insurance

Read the story

Questions, answered

What is an AI answering service?

An AI answering service covers your business phone when you cannot pick up: after hours, weekends, lunch, and the stretch of the day when every line is already busy. Beside answers live, takes the details, and books the job instead of sending the caller to voicemail.

How is this different from a traditional answering service?

A traditional service puts your callers in a queue with a stranger reading a script, then faxes or emails you a message. Beside answers in your business's voice, books from your calendar, and sends you a summary with a transcript. There is no per-minute charge and no overnight shift to staff.

Does it work after hours and on weekends?

Yes. 24/7 is the default. You can also set business hours so calls ring your team during the day and route to the AI outside those windows. Holidays and peak days are covered the same way.

Is there a per-minute fee?

No. Baseline is $29.99 per user per month for 30 AI-answered calls. Unlimited is $99.99 per user per month with no cap. Minutes, transcripts, and summaries are included.

Will callers know they are talking to AI?

The receptionist identifies itself when you want it to, and it sounds like a person on your team rather than a phone tree. You control the greeting, the voice, and how much it can do before a human takes over.

Can it handle overflow during the day?

Yes. If your team is already on a call, Beside picks up the next one instead of letting it roll to voicemail. That is the difference between a quiet Tuesday and a storm day that used to leak jobs.

How is this different from Beside's AI receptionist?

Same product, different search. Answering service is the coverage story: nights, weekends, overflow. AI receptionist is the employee story: it talks, qualifies, and books. If you want the booking walkthrough, read the receptionist page.

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Looking for an AI receptionist?

Same product, employee angle: it greets, qualifies, and books like the best person on your team.