Can it book different jobs at different lengths?

Yes. A leak and a water-heater install are not the same slot. You define services and duration. The receptionist offers what matches the call.

What if I need to approve first?

You can collect the request and confirm yourself, or let it book inside the rules you wrote. Same trust model as the rest of Beside.

It takes the intake and the first slot. Dispatch still owns routing, parts, and who rolls. The summary is waiting when they look.

Booking from the call is part of the AI receptionist on the phone plans. Deeper calendar autonomy is part of the waitlist for Beside.

Google Calendar or the bookable hours you set in Beside. The receptionist only offers times you can actually honor.

Name, job, address, and a slot. A confirmation text goes out before they hang up.

Buffers, travel, and emergency holds are rules you set. The AI does not double-book a crew that is already rolling.

Open slots, a confirmation text, and reminders that actually go out.

Scheduling

Self-serve booking around real availability

Calendar sync

Google Calendar, or the hours you set in Beside

Two times offered

The receptionist never guesses a slot you cannot honor

Confirmations

A text before they hang up

Reminders

Automatic follow-ups that cut no-shows

Travel buffers

Rules you set so crews are not double-booked

“Before I had to break away ten minutes answering questions, now that has changed a lot.”
Michael Chudner, Founder, Integral Pianos
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Google Calendar is the common path. You can also set bookable hours inside Beside without a full calendar sync.

Also in Beside

Scheduling only works if the call is answered live.

The booking becomes a contact with the transcript attached.