Compare
Quo, formerly OpenPhone, is a modern team phone with Sona as the AI receptionist: shared numbers, SMS, a clean app. Beside is that job plus an AI receptionist that can book while you are on a roof. If your team already answers every ring, Quo is enough. If the ring is the thing you miss, it is not.
Dial the number and act like a customer. Beside answers, qualifies, and books the call you’d have missed.
A real AI receptionist picks up. Ask it anything about Beside.
01
If you need the phone answered when the van is on site, that is the test Sona cannot take for you.
02
Keep the digits customers already saved.
03
Beside has a shared inbox too. The new part is the AI on the missed ring.
Beside. The AI receptionist answers, qualifies, and can put a time on the calendar.
The other option. A well-designed voicemail, shared inbox, and some AI notes. The caller still waited on a person who was busy.
Beside. Phone plus receptionist as one plan. Transcripts and booking come with the line.
The other option. A very good VoIP app for teams that want to be the receptionist. AI features help the humans. They do not replace the front desk.
Beside. $29.99 or $99.99 per user. The higher plan is unlimited AI-answered calls, not extra chrome.
The other option. Seat-based VoIP, with Sona billed on automation credits. Read Quo's current plans. Do not compare a dialer seat to a receptionist seat blindly.
Yes, on the phone. Sona is their AI receptionist. Plenty of shops used OpenPhone, now Quo, until the missed-call pile is the business.
You could forward overflow. Two phone products is usually worse than one front door. Pick a number.
Yes. It is a business phone, not an answering widget. The AI rides on that line.
Quo is excellent software. Beside's job is that the caller never hits a dead line. Download Beside and judge the app yourself.
Call the live demo. Then start a trial. You do not need a demo meeting.
Also in Beside
The matrix and every named page, in one place.
The Beside side of this comparison, without Quo in the title.
The older virtual-number version of the same decision.