Guides
Guides on AI receptionists, answering services, and the trades Beside serves. Written for owners who still pick up the phone.
The 7 Best Uses of Conversational AI in Ecommerce Today
Learn how Ecommerce businesses are using conversational AI and chatbots to improve customer experience, reduce cart abandonment, and drive more sales through smarter, real-time interactions.
VoIP Vs Landline: How Business Communication Has Evolved
VoIP vs landline explained for modern businesses, from analog phone lines to AI-powered communication with Beside.
How to Build a Customer Service Strategy That Works Today
Learn how modern teams use Beside to turn everyday customer interactions into better customer experience, higher customer satisfaction, and long-term loyalty.
What Is Conversational AI? Key Features and Applications
Conversational AI lets people interact with software using natural language, powering chatbots, voice assistants, and AI-driven conversations across modern businesses.
Best Auto Attendant Phone System for Customer Service
Looking for the best auto attendant phone system for customer service? Learn how modern auto attendant software helps small businesses handle callers, inbound calls, and voicemail without hiring a receptionist.
What Is Call Routing Customer Experience & Why It Matters
Your customer experience starts the moment the phone rings. Learn how smart call routing can help you stop missing important calls, reduce stress, and keep every caller happy.
Voip Phone Switch Setup Guide: Get Started Fast
Upgrading your VoIP phone system? Here’s a straightforward guide to choosing the best network switch, PoE setup, and essential features—so your voice calls stay clear and your business runs smoothly.
What Is an Alternate Phone Number and Why Use One
Whether you're overwhelmed by calls or just want to separate business from personal, an alternate phone number (especially one powered by AI) can make your day a lot smoother.
How to Set Up a VoIP Number for Business in Minutes
If you depend on phone calls to run your business, a smarter VoIP number can save you hours every day. Here’s how Beside, the iOS-only AI phone assistant, helps busy professionals work faster, stay organized, and look more professional. Without adding more tools.
Small Business Automation Tools for Rapid Growth
Small business automation doesn’t need to be complicated. Here’s how to actually save time, reduce stress, and grow faster with the right automation tools. Built for people who run their business from their phone.
How to Record Phone Calls Safely: Step-By-Step Guide
Want to capture important client conversations and notes without stress? Here’s a full walkthrough on how to record phone calls safely and smartly — so you stay professional, compliant, and efficient.
How Call Handling Boosts Customer Satisfaction Fast
Smart, fast, and empathetic call handling directly improves customer satisfaction, loyalty, and your bottom line. Here’s how to do it right, and how Beside helps.
Call Flow in Customer Service: Key Tips for High Quality
Discover how to improve customer experience and first call resolution with a smarter, more efficient call flow — built for high-performing call center agents and busy professionals alike.
How to Set Up a Small Business Phone in Minutes
Skip the VoIP chaos, voicemail mess, and complex phone systems. Here’s how busy professionals can set up a smart small business phone with AI in just a few taps using Beside.
AI in Construction: How M1 Helps Construction Management Streamline
Here's why construction companies can’t afford to ignore artificial intelligence.
The Best Virtual Receptionist & VoIP Phone Solution
We break down how M1’s AI Phone Assistant helps small business owners, consultants, and real estate pros handle calls, messages, and follow-ups like a full-time receptionist. All without hiring one.
How AI Productivity Tools Bring Fast Work To Your Workflow in 2025
If you’re juggling client calls, follow-ups, and texts all day, here’s how to actually use AI to save hours — without getting lost in complicated apps or confusing tools.
How AI Phone Answering Services Handle High Call Volumes
If you're drowning in phone calls, voicemails, and never-ending follow-ups, an AI phone assistant like M1 can give you your time (and sanity) back—without hiring a full-time receptionist.
AI Tools for Real Estate Agents: Gain a Competitive Edge
Learn how Beside helps real estate professionals cut hours of busywork daily using AI tools that manage calls, follow-ups, lead generation, and client communication—all from one app on your iPhone.
AI Phone Numbers: Best Uses and Benefits Explained
AI phone numbers are transforming how busy professionals manage phone calls, follow-ups, and customer conversations—all from one smart app. Here’s why you might never go back to a regular number again.
Best AI Tools for Small Business Owners in 2025
Learn how small businesses are using AI to save time, boost productivity, and offer better customer service, without hiring more staff.
AI Accounting Tools: How Accountants Can Use Artificial Intelligence
We break down how accountants and accounting firms are using AI tools to automate bookkeeping, reduce manual data entry, improve accuracy, and free up time for strategic decision making.
The Complete Guide to VoIP Installation: How to Set Up a VoIP Phone System for Your Business
Looking to set up VoIP service for your business? This easy guide walks you through everything from choosing a VoIP provider to configuring voicemail.
The #1 Workflow Automation Tool To Improve Business Process
Beside turns your iPhone into an AI-powered business phone with call summaries, smart voicemail, voice memo automation and so much more.